Support Coordinator - Me Well North East Melbourne Area

Employment status
Classification and Salary
SCHCDS Industry Award 2010 – Level 4
Standard Business Hours
Contract Details
12 month Maximum Term Contract
Position overview

As a Support Coordinator with Me Well your mission will be to empower and support people in the community living with mental illness and to assist customers in getting the most out of life.

12 months Maximum Term contract. The role is conditional on the continuation of viable funding under the NDIS.

What you will be doing?

As a Support Coordinator with Me Well your mission will be to empower and support people in the community living with mental illness and to assist customers in getting the most out of life.  Customers will already have been setup with a funded NDIS package, it will be your job to interpret the package and work with the customers to develop a plan to progress them towards their life goals.  With no two customers or plans being the same this is a role with lots of variety.  In the morning you might be out meeting with a customer to discuss their progress, in the afternoon you are on the phone to a psychologist making sure they are getting the help they need.  Taking a holistic approach to working with customers means you will be interacting daily with formal (community/health providers) and informal supports (friends/family members).  In addition to your role as coach and advocate you will also be tracking budgets, writing progress reports, liaising with the NDIA and making sure everything is running to plan.  

Why you should come work with us?

Backed by Neami National (one of Australia’s most respected service providers in the mental health sector) Me Well is a national Not-For-Profit organisation setup specifically to provide services under the new National Disability Insurance Scheme (NDIS).  Joining Me Well now in the early rollout stage means you will be working with us to shape how services will be delivered under the new scheme.  This will be a challenging role but offers great opportunities for learning, development and career progression as the organisation rapidly expands over the next 12 months.  As a Not-For-Profit you will be working for an organisation that values people from all walks of life with rich and varied skills from all sectors and professional backgrounds. Me Well also offers generous salary packaging with up to $15,900+ in tax free pay per FBT year for full time and part time positions.  If you are passionate about making a real, tangible difference in people’s lives, Me Well is the place for you.

What you will need to bring to the role?

As a Me Well Support Coordinator your excellent people skills coupled with your ability to coordinate and manage competing priorities will ensure your success in this role.  Your kindness, patience and persistence along with your calm resilience will help you overcome the obstacles of day to day support coordination and stay cool under pressure. Taking a coaching approach to all your interactions you understand that helping people to help themselves is an important part of empowering customers. You will be the kind of person that can get a little creative and come up with innovative ways to help customers on their path to recovery.   In addition to the people side of the role you will also have excellent administration skills, strong computer literacy, report writing and financial management abilities. Ideally you will bring solid experience and/or qualifications in mental health work or social welfare.

You will also need:

  • To be computer literate

  • Your own vehicle (or regular access to one) that is fully registered and insured

  •  A current Australian drivers licence

  • A current police and working with children check

If you are looking to build a career in the Mental Health sector we want to speak to you.  Please complete the application form below or click here to view the application form and we will be in touch asap.


To discuss the position, please contact

Jess McGrath, NDIS Transition Manager: 03 8691 5300

You do not need to provide a written response to the selection criteria or a cover letter.