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Microsoft outage affecting Neami email

13 November 2026

A Microsoft outage is affecting access to email and online meetings at Neami. If you’ve emailed one of our services, it may take us longer than usual to respond. 

If you need to get in touch, please call your service or the staff member directly. If you don’t have their phone number, you can find the number on their service page on our website or contact Neami reception on 03 8691 5300. 

Microsoft is working to resolve the issue. We don’t yet know when email access will be restored, but we’ll update this page when we have more information. 

Thank you for your patience and understanding. 

If you (or anyone you know) are in a crisis and need immediate help, call: 

000 for emergency services (ambulance, fire or police) 

13 11 14 for Lifeline Crisis Support Hotline (24/7 crisis support and suicide prevention)