Victorian Intake Assessment Service (MHCSS)

Enquiries and Referrals 1300 379 462

Phil Watson
305 Arthur Street,
Fairfield VIC 3078
Service hours

Monday - Friday: 9:00 am - 5:00 pm
Closed public holidays

Services available at this location
New online MHCSS referral portal

The MHCSS Intake service has a new online portal for referring to MHCSS. The portal at makes referring to MHCSS even easier and available 24 hours a day. You can self-refer or refer others.


Make a referral online


For referring agencies to manage or check a referral using the intake portal you will need to register.

Register for the MHCSS portal by contacting the MHCSS Intake Assessment service on 1300 379 462 or via


Access the MHCSS portal

If you are already registered login to the MHCSS portal


About the MHCSS Intake Assessment Service


The Victorian Intake Assessment Service provides a clear enquiry and referral point for all MHCSS funded community mental health services.

It is for people with a psychiatric disability aged 16-64, their carers/family and referring agencies to find and access mental health community support services (MHCSS).


The Neami Victorian Intake Assessment Service (MHCSS) services covers the Victorian metropolitan regions of:

  • South West
  • North West
  • Inner North
  • Bayside
  •  Frankston-Mornington Peninsula 

Contact us on 1300 379 462 to make a referral.

How can I contact Intake Assessment other areas?

If you live in, or are connected to a different Victorian region then contact the Intake Assessment services below.


North, Inner East, East and South East regions
EACH Social and Community Health
1300 785 358
9am - 5pm Monday to Friday


Gippsland, Goulburn Valley, Grampians, Great South Coast, Hume and Loddon Mallee
1300 022 760
9am - 5pm Monday to Friday